Gestión De Servicios Ti Basado En Itil® V3 Guia De Bolsillo

Note: This book is available in several languages: Italian, Spanish. Previously known as: IT Service Management based on ITIL V3 – A Pocket Guide This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service […]